Course Navigation Instructions 05/2025 for First Lesson Experience (Master version)

Welcome to your on-demand modular training in HCHB Online Learning Hub (OLH)! This course is designed for self-navigation through each lesson to complete the overall course. This training content guides all users through HCHB products. It is standardized for all agencies; however, your agency might have specific policies and procedures.
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Requirements |
Best Practices |
Learn Lessons:
Interactive, step-by-step simulations of tasks in HCHB products
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- Mobile Device or Computer with Sound: Ensure your computer or mobile device has sound capabilities.
- Sequential Navigation: Complete each lesson in order before accessing the next one.
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- Preferred Devices: Use a computer whenever possible.
- Browser: Update your internet browser for the best experience.
- Headphones: Recommended for better audio clarity. Connect them before starting your course.
- Stylus or Mouse: Suggested for easier navigation.
- Extra Practice: If you need additional practice with a lesson, mute the sound on your device and repeat the lesson as many times as needed.
- Experienced Users of HCHB Products: Students who have prior experience in HCHB products may choose to skip optional Learn lessons with dotted circles.
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Tests and Practicums:
Cumulative, applied, and graded practice of a group of Learn Lessons at the end of each course or learning path
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- Minimum Score: Achieve a score of 90% or more on each test and practicum to pass.
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- Watch your test score progress in the bottom right corner of the test module (if available).
- Experienced Users of HCHB Products: Students who have prior experience in HCHB products may choose to only complete only the required Tests and Practicums
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Technical Difficulties: If you encounter any issues, email us at olh@hchb.com.
Click "Next" at the bottom right to begin your first lesson.