Introduction to Shift Manager for Administrators

What is Shift Manager?

• • A feature within the Care Manager mobile app providing 24x7 access to open or unfulfilled schedules.
  • Fully automated and connected with the HCHB Back Office scheduling system.
  • It empowers clinicians to pick additional schedules fitting their skills (Find Shifts).

Why would I use it?

• • To provide mobile access for your team to find suitable schedules.
  • To offer clinicians autonomy in choosing additional schedules with the "Find Shifts" feature.
  • To receive real-time feedback and updates on scheduling through a status dashboard.

Which systems do I use?

• • HCHB Back Office:  Set up worker's profile to allow access to Shift Manager.
  • Operations Team Portal (OTP) for CellTrak:  Manage worker's access.
    • Confirm synchronization between HCHB Back Office and OTP
    • Restore access after lockout
    • Suspend and restore access
    • Remove worker's access

How do I do it?

• 1. Set up the worker in HCHB Back Office
  2. Manage the worker in OTP.

Continue to the next lesson to learn how to do it.