7200 - Patient Engagement for HCHB Back Office [Intake & Scheduling]

Lessons: 1) Opt In A Patient 2) Opt In a Primary Caregiver 3) Opt Out and Re-Opting In Patients and Primary Caregivers 4) Welcome to Agency Notification

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Course Outline

Course Overview (Show All)

Patient Engagement - The Clinician's Perspective

SMS Notifications: What Patients and Primary Caregivers See

1. Opt In Patient - Learn

2. Opt In Primary Caregiver - Learn

3. Opt Out and Re-Opting In - Learn

4. Agency Welcome Notification - Learn

5. Test Your Proficiency

About this Course

Course Introduction:

Welcome to the Patient Engagement course. Patient Engagement is a suite of features that reduces missed visits and increases efficiency of field staff through SMS notifications to patients and primary caregivers. Patients and primary caregivers may receive welcome to agency messages, opt in notifications, upcoming visit reminders, moved visit notifications, and ETA updates.

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